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How do I track booking hour usage?
How do I track booking hour usage?

How to download the Bookings Usage report and use it to track conference room booking hour usage for your teams.

Tanner avatar
Written by Tanner
Updated over a week ago

About the Bookings Usage Report

The Bookings Usage report shows you the total number of bookings hours your teams have used each month. This is helpful for tracking the usage of your space, and for calculating any booking overage charges for teams who have exceeded their monthly booking hours.

You can choose to filter the report by team, which will breakdown all of the individual bookings that make up the team's total for the month. This provides a detailed look at all of a team's bookings in your space for a given month.

How to access the Bookings Usage report

  1. Go to the Reports tab.

  2. Find the "Bookings Usage" report and click "Download" to receive a report on team booking hour usage compared to allocation. 

  3. Choose if you'd like to view the Booking Usage for all teams or a specific team, and select the month you'd like to view. 
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  4. Click "Request," and the report will be sent to your email address.

Want to see a report of all your space's bookings chronologically? Find that info in the "Bookings Report."

Breakdown of Bookings Usage Report for all teams in your community

If you choose not to filter the Bookings Usage report by team, you'll receive a report with a summary of the bookings for all of the teams in your community.

Below is a breakdown of some of the important columns included in the report:

  • hours_allowance: This shows how many monthly booking hours are included with the team's membership.

  • hours_usage: This is the total number of booking hours the team used throughout the month.

  • did_exceed_hours: This column shows whether the team's booking hour usage exceeded their monthly booking hours.

  • hour_overage: This column shows how many hours the team exceeded their monthly booking hours by.

  • hour_overage_charge: Based on the overage rates set for your rooms and the hour overage for the team, this column provides a suggested amount to charge the team for their booking hour overage.

Breakdown of Bookings Usage Report filtered by team

If you choose to filter the Bookings Usage report by team, then you'll receive a report with a more detailed report of that specific team's bookings for the month.

The first tab in the report will show a summary of the team's booking hour usage for the month, following the same format as the community-wide Bookings Usage report detailed in the previous section.

The second tab of the report includes all of the team's bookings for the month, which make up their total booking hours used.

Below is a breakdown of some of the important columns included in this tab:

  • duration: The length of the booking, or the booking hours used for this booking.

  • room_member_hourly_rate: The hourly cost for a member to book this room.

  • overage_cost: The recommended cost of this specific booking, based on the rate for the room and the team's booking hour overage.

Happy Coworking!

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