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Can't Upload or Crop your Images?
Can't Upload or Crop your Images?

Are you trying to upload photos to your Coworks account but can't get it to work? This article will help you troubleshoot.

Tanner avatar
Written by Tanner
Updated over a week ago

When you try to upload an image, does it look like this?

You might need to turn off a pop-up blocker and whitelist this URL: dashboard.coworksapp.com to allow all popups from Coworks.

For Firefox, follow these directions:

  1. On your computer, open Firefox.

  2. Click the Menu icon at the top right corner of your browser.

  3. Click Settings.

  4. Click the Privacy & Security panel on the left.

  5. Scroll down to the Permissions section to Block pop-up windows and click Exceptions.

  6. Type dashboard.coworksapp.com and click Allow.

  7. Click Save Changes.

For Google Chrome, follow these directions:

  1. On your computer, open Chrome

  2. Login to your Coworks account.

  3. In the address bar, click Pop-up blocked.

  4. Click the link for the pop-up you want to see.

  5. To always see pop-ups for the site, select Always allow pop-ups and redirects from dashboard.coworksapp.com.

After changing your browser settings, try uploading or cropping the photo again.

If it's still not working, please take a screenshot and message us in the chat box in the bottom right-hand corner of this screen. We'd be happy to help!

Happy Coworking!

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