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How do I issue a Partial Refund?
How do I issue a Partial Refund?

How to refund only part of what was paid for an invoice.

DeShawn Brown avatar
Written by DeShawn Brown
Updated over a week ago

Once invoices are paid, sometimes you need to issue a partial refund. You can issue a partial refund as many times as you'd like, until the invoice has been fully refunded.

How to issue a partial refund

  1. Click the Invoices tab.

  2. Select "Paid" to show only your Paid invoices, and find the invoice you're looking for.

  3. Click "View" to see the invoice.

  4. Click "Refund." (Don't worry! Clicking Refund will NOT immediately refund the money. There are a few more steps.)

  5. Select "A different amount" and type in how much you want to refund. We also recommend leaving an Internal Note on why you are issuing the refund so you have something to refer to later on.

  6. Notice the purple "Refunded" tag on the invoice. (The half circle means it has a partial refund.) Also, notice the "Refunds" section at the bottom of the invoice.

Note: Stripe will still collect a transaction fee regardless of any refunds you issue.

Let us know if you have any questions!

Happy Coworking!

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