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How to set up invoice payment reminder emails before sending invoices
How to set up invoice payment reminder emails before sending invoices

Set up automated reminder emails for upcoming invoices to inform customers when they will next be invoiced

DeShawn Brown avatar
Written by DeShawn Brown
Updated over a week ago

Coworks allows you to set up automated, recurring invoicing for your customers. If you would like to send reminder emails to your customers to inform them of their upcoming invoice, you can do that directly in Stripe.

How to set up invoice reminder emails

  1. First, log in to your Stripe account and under settings, click on "Subscriptions and emails" or click here.

  2. Next, scroll down to the section labeled "Prevent failed payments."

  3. Make sure to toggle on "Send emails about upcoming renewals."

    You can also set how many days in advance you'd like to send the renewal notification. A "renewal" in this case is just the start of a new cycle after each invoice is sent. For monthly recurring invoices, each month the subscription auto-renews and sends a new invoice for the period until you (or the customer) cancels.

  4. Finally, click "Save" to finalize your changes.

Below is a preview of what the customer might see in the reminder email. You can brand these emails to your space, if desired. Read more about how to manage that here.

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Happy Coworking!

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