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How To Enforce GeoFence/Location For Door Unlock in Member Mobile App

How to enforce or ensure that your members are physically near your door readers before unlocking doors by requiring geolocation services in the mobile app to detect proximity to the space

Written by DeShawn Brown

The Coworks Door access integration enables you to allow members to unlock doors directly via the Coworks app for supported access control brands.

(See the unlock icon in the top right of the community feed)

For security reasons, you may want to enforce location services on the device to ensure the member is physically present at your space and within close range of your door.

Turn On Location Settings

  1. Go to the Integrations tab by clicking community in the left hand menu -> integrations tab at the top

  2. Find your door access integratoin in the active integrations and click the settings gear

  3. First enable the Coworks Mobile App Unlock to allow members to open doors directly in the Coworks app

  4. Then enable the 'Require location to unlock' toggle

Note: to enable this toggle, you must first save your campus latitude and longitude so that the app can ensure they are physically nearby. Continue reading below for instructions

Save Campus Lat/Long

In order to turn on the 'require location' toggle you must update your campus profile to include your building's lat/long. We use this to compare with the member's physical location and make sure they are physically located near your doors.

Click the link in the settings to get to the campus profile or click the gear in the top right of the navigation bar and click 'profile' to get to your campus profile (or follow steps here).

Find the lat/long fields and click 'save' after filling them out.

To get your building's lat/long from google maps follow the instructions here.


Member App

Once enabled, users will be unable to unlock doors unless

  1. They have location services enabled

  2. They are in close range to your location with their device.

Otherwise, they will see the following error:

Please ensure members have the latest version of the Coworks app in order to access the location permissions in the unlock flow


If the member has not enabled location permissions, here is how they can manually enable them in their settings: https://help.coworksapp.com/en/articles/16967266-how-to-enable-location-permisions-for-the-coworks-app.

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