All Collections
Billing
How to schedule an end date or set up expiring team memberships
How to schedule an end date or set up expiring team memberships

If a team is cancelling their membership, you can either end it immediately or schedule the cancellation for a later date.

Tanner avatar
Written by Tanner
Updated over a week ago

This guide will walk you through how to cancel a team's membership. Your options for when the plan will end are:

  • Immediately - The membership will be immediately canceled. The team will no longer be on that plan and will not be billed in the future

  • End of Current Period - The membership will end after the current period that the members have already paid for.

  • Custom Future Date - The membership will end on the future date of your choosing. If the date is mid-month, the members will be prorated for that month on their final bill date.

How to schedule an end date for a membership

  1. In the Directory tab, navigate to the "Teams" section, and select the team whose membership needs to be canceled.
    ​​

  2. Click the "Membership tab" and select "Cancel.." from the "Membership Actions" dropdown.
    ​​

  3. Select when you'd like to cancel the membership and click "Save."
    ​​


    If you select "Custom Future Date," you will be given a calendar to select the last day of their membership:
    ​​


    Happy Coworking!

Did this answer your question?