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Sending Push Notifications + SMS Messages Using the Announcements Feature
Sending Push Notifications + SMS Messages Using the Announcements Feature

How to use Announcements to send push notifications and SMS messages to your members.

Tanner avatar
Written by Tanner
Updated over a week ago

Push notification announcements are a great way to send a short, time-sensitive message to your entire community, a few select individuals, or a single person, with templates to simplify the process.

How to create a Push Notification or SMS Announcement

  1. Go to the Announcements tab in the admin dashboard.

  2. Click "New Announcement."
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    Note that there is a record of all announcements made on this page. The bell icon denotes push notification and SMS announcements, and the envelope icon marks past email announcements.
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  3. Select "Announcement" as the type.
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  4. Choose the recipients for the Announcement. You can select by Members, Teams, or Groups, and choose to select all or add only certain individuals. 
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    As you add people, you will see them listed in the "Recipients" section on the right. If you need to remove someone from the Recipients list, hit the trash can icon next to their name. 


    If you've chosen the "Select All" option, you can also deselect members from the list on the left, so the Announcement will be sent to all members except any members you've deselected on the left.

  5. Create your message using the Text Editor to fill out the Title and the Message. A preview of how the notification message will look on your members' phones is shown on the right under "Push Preview."
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    Push notifications go to all members with the Coworks app on their phone, as long as they have opened the app and have accepted permissions.
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  6. Choose whether you want to also send the Announcement as an SMS message, using the "Also send as sms message?" toggle. An SMS preview will be shown on the right. 
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    SMS messages are only sent to members with cell numbers entered in their profiles.
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  7. Click "Review" to review the message and selected recipients. If it looks good, click "Send Announcement," or click "Cancel" to go back to editing.
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Happy Coworking!

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