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How do members know how many booking hours they have left in a month?
How do members know how many booking hours they have left in a month?

Understanding the messaging & notifications for members booking conference rooms, as they relate to booking hours allowances.

DeShawn Brown avatar
Written by DeShawn Brown
Updated over 10 months ago

When booking rooms, members will receive both email and push notifications at different threshold levels of fulfilling their team's booking hours allowance.

When are members alerted about their remaining booking hours?

Note: If you want your members to receive booking email notifications for every booking, make sure your Member Booking Email Notifications setting is turned on.

< 50% - With less than 50% of allotted hours used, members will receive an email notification about their booking (if your Member Booking Email Notifications setting is turned on).

> 50% - With greater than or equal to 50% of allotted hours used, members will receive an email notification and a push notification.

> 75% - With greater than or equal to 75% of allotted hours used, members will receive an email notification and a push notification.

> 100% - With greater than or equal to 100% of allotted hours used, members will receive an email notification and a push notification. Managers will also be notified by dashboard notification when teams in your campus have gone over their booking hours allowance. You can also view this information by using the Booking Usage Report.

When are staff alerted about teams' booking hours

> 100% - When greater than or equal to 100% of allotted hours are used, managers will be notified by dashboard notification that the team has gone over their booking hours allowance. You can also view this information by using the Booking Usage Report.

What do the emails + notifications look like?

Member Emails:

Member Push Notifications:

Happy Coworking!

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