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Sending Emails Using The Announcements Feature
Sending Emails Using The Announcements Feature

How to use the Announcements feature to send an email to members, teams, or groups in your community.

DeShawn Brown avatar
Written by DeShawn Brown
Updated over 11 months ago

Email Announcements are a great way to send a long form message to your entire community, a few select individuals, or a single person, with templates to simplify the process.

How to send an email Announcement

  1. Go to the Announcements tab in the admin dashboard.

  2. Click "New Announcement."


    Note that there is a record of all announcements made on this page. The bell icon denotes push notification and SMS announcements, and the envelope icon marks past email announcements.
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  3. Select "Email" as the type.
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  4. Choose the recipients for the Announcement. You can select by Members, Teams, or Groups, and choose to select all or add only certain individuals. 
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    As you add people, you will see them listed in the "Recipients" section on the right. If you need to remove someone from the Recipients list, hit the trash can icon next to their name. 
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    If you've chosen the "Select All"option, you can also deselect members from the list on the left, so the Announcement will be sent to all members except any members you've deselected on the left.

  5. Create your Announcement on the left, setting the Reply To address, From Name, Subject, Header, and message. A preview of how the Announcement will look is shown on the right under "Preview."
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    Using the "Template" dropdown on the right, you can also choose from pre-populated templates for scenarios such as package delivery, visitor requests, overdue payments, general announcements, reminders to add a payment source, or onboarding.
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  6. Once your message is finished, click "Review" to see a final summary prior to sending. If you are satisfied with your Announcement, click "Send Email." Otherwise, click "Cancel" to continue editing.
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Note: All recipients will receive individual versions of this email sent to them alone, without seeing the names of the other recipients.

Happy Coworking!

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