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How do I pass payment processing fees for credit card or bank account payments to the member?
How do I pass payment processing fees for credit card or bank account payments to the member?

How to edit the settings for passing transaction fees (for credit cards or bank accounts) to your members.

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Written by Tanner
Updated over a week ago

How to pass Transaction Fees to members

  1. Navigate to the Community tab.

  2. Select the "Billing" tab or follow this link.

  3. Toggle the "Pass Credit Card fee to Member" and the "Pass bank account fee to Member" options on or off based on your preferences.

    Note: This will now pass fees onto the member immediately for invoices and memberships!
    ​​

  4. Press "Save."

What happens next?

When creating new members/teams and one-off invoices, Coworks will detect the payment source that a member or guest intends to pay with. This will compare the associated payment source with your configured Pass Fees settings from above and will add fees where appropriate.

Note: If there is NOT a valid payment source at the time of invoice creation or when adding a new member or team, Coworks will not "assume" or guess the fees.

Invoices are final after creation, so fees cannot be added to invoices later. This is to protect the member from being charged unexpected amounts, and to provide consistency for your accounting records.

Fees when adding a member or a team

Fees when creating a one-off invoice

Happy Coworking!

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