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How to automatically send Kisi access to guests for external bookings
How to automatically send Kisi access to guests for external bookings

Automatically send guests a temporary Kisi access link to unlock your space at the time of their reservation for external bookings

DeShawn Brown avatar
Written by DeShawn Brown
Updated over a week ago

Note: This feature requires an active Kisi integration in your Coworks account. To set that up, read here.

External Bookings are a great way to monetize your space by allowing non-members or guests to rent out conference rooms or hot desks. Day passes similarly allow people to work in your space and pay a fee for a day.
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You can automatically generate temporary access in Kisi for these customers, so they can easily unlock and access your space upon arrival.
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Setup

To use this feature, start by going to your campus settings. Click the gear in the top right of your header in the Coworks Dashboard to quickly access this setting.

Start by clicking the "Edit" button to change your campus settings.

If you haven't added your Door Place Id from Kisi, add that first so that Coworks knows which doors to pull from. Click "Save" at the bottom of the page and refresh (For info on where to find this read here).
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Next, enable the toggle labeled "Enable door group access for external Bookings." This will automatically send an access link from Kisi to anyone who successfully checks out using your External Bookings page. Be sure to choose which door groups to grant them access to by choosing from the dropdown.

Note that customers will be automatically granted Kisi access during the day of their reservation (24 hours) to ensure they have time to access their booking on time.

By default, customers should receive a link in their email which will have them download Kisi and log in using the email address they used to book the space. Once logged in, they will have temporary access to the space during the time of their booking.

See an example email from Kisi below:

Happy Coworking!

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