Coworks

Are you trying to upload photos to your Coworks account but can't get it to work? This article will help you troubleshoot.

Can't Upload or Crop your Images?

How to create and share Day Passes to your space for purchase by your community.

How to use the Day Pass feature

What iOS and Android versions do you need for Coworks to work on your phone?

Minimum Operating System version for Coworks Mobile

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DeShawn Brown

These are helpful articles that you will need to know during the on-boarding phase!

Getting Started

How to create and recommended image sizes resource slides with photos

How To Create Good Resource Image Slides

How to manage an inventory of desks for your members to rent as dedicated workspace for a monthly recurring fee

How To Use Dedicated Desks Feature

Our resource center allows you to create custom text documents, links to websites or other documents, and image based walk throughs.

How to create Resources for your members and community

This article explains how to manage the email notification settings for your Staff account in the Admin Dashboard

How To Update My Email Notification Preferences

This article explains how to use the Coworks Occupancy feature to better manage your inventory of workspaces and understand capacity

How To Use The Suite/Office Occupancy Feature

How to use the passport checkin system to expand your network and connect with other coworking spaces.

How To Use Passport Checkins

Just signed with Coworks?? Start here! 
A Quick Checklist For Success For New Coworks Customers

New Coworks Customer Onboarding

How to add new staff and team members to the Coworks Dashboard for internally managing your community and members

How To Add Internal Staff to the Admin Dashboard

How to use the member checkin system to accurately track and manage who has been in your space

How To Use Member Checkins

How to add rooms, equipment, suites, desks via a csv or spreadsheet upload during the onboarding/migration phase using the room uploader

Import Rooms Using Manager Dashboard

This article describes the roles that a user in Coworks can have.

What are the different roles?

How do I add a new member or team?

How to delete or remove a member or team from the Coworks app and remove their access and billing

How do I remove a member or a team?

This article will guide you into taking good conference room images.

How to take good pictures for uploading into Coworks?

How do members get access to the Coworks member app for Android and iPhone? How do members receive their login credentials for the apps?

How do I send the Coworks app to members & What is the welcome email?

How to manually send or resend the member welcome email with links to the member mobile apps and member login credentials

How do I resend the member onboarding email?

Trigger a password reset email for a member via the web dashboard

How to send a manual password reset

Basics

This is a checklist of the steps necessary to successfully integrate with Stripe.

How to setup your Stripe integration to be successful

How to connect Coworks to your Stripe account?

How do I enable ACH through Stripe and confirm it’s been activated?

How members can add/update their payment sources and billing info directly in the mobile apps. Members can add credit cards and ach

How can members add/update their own billing information & payment methods?

Billing

Helpful videos for members on how to use the Coworks app, make bookings, view the directory, add payment info, etc

Member App How To Videos

Helpful guide to answer members' frequently asked questions

What should I put in my Resources tab?

This article highlights and explains the Coworks FrontDesk app which serves visitor and member checkin as well as walk-in lead capture

About The Front Desk/Visitor Checkin Tablet App

Helpful PDFs for members on how to use the Coworks app, make bookings, view the directory, add payment info, etc

Member How to PDFs

How do I set up the Conference Room and Front-Desk tablets?

How do I download and use the Coworks mobile app?

How to receive a custom app in the app store by signing up for an apple developer account.

Enterprise: How To Sign Up For Apple Developer Account

Conference Tablets, Front Desk, Mobile Apps

How to integrate Coworks into your space website, landing page, or marketing page (without a developer) using the 'Website Forms' features.

How To Easily Integrate Coworks Into Your Website

How to generate public plan sign-up links to allow leads to purchase and sign up for plans/memberships directly from your website