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These are articles related to billing with Coworks
58 articles in this collection
Written by
Tanner,
DeShawn Brown,
and
Jaclyn Ricchio
How do I decrease the number of plans on a membership?
Description: When a member leaves a team and you need to remove or decrease the number of plans on the team
Written by
Jaclyn Ricchio
Updated this week
How do I schedule a billing plan on a team for a future bill date
How to queue up a billing cycle for a team so that their billing starts on a day in the future or in advance
Written by
DeShawn Brown
Updated over a week ago
How to setup invoice payment reminders before sending invoices
Automated reminders for upcoming invoices to inform customers when they will next be invoiced
Written by
DeShawn Brown
Updated over a week ago
Why do customer invoices have a Wells Fargo ACH payment link on them?
Noticing a strange Wells Fargo account at the bottom of customer invoices when you have a different bank?
Written by
Jaclyn Ricchio
Updated over a week ago
What to do when a member sees the "Cannot add card. See manager" error message
When a member is trying to add their payment information and get this error message
Written by
Jaclyn Ricchio
Updated this week
How to skip transaction fees for members who pay by check or cash
How to designate a team to not receive transaction fees on emailed invoices and override or ignore my global community settings
Written by
DeShawn Brown
Updated over a week ago
Stripe | How to edit the ‘Update Payment Information’ Link that can cause failed payments email from Stripe
How to Disable or Update the email Communication from Stripe that are triggered when a payment fails
Written by
Tanner
Updated over a week ago
How to automatically add in sales tax or VAT (Value-added tax)
When you need to add a recurring fee to an invoice
Written by
Jaclyn Ricchio
Updated over a week ago
How to set emailed invoice fee behavior
How to set the default behavior for adding transaction fees to recurring invoices that are set to be emailed to customers
Written by
DeShawn Brown
Updated over a week ago
What Are Paused Invoices?
What is the Paused Invoice status, how does it happen, and what does it mean for my money and future invoices?
Written by
DeShawn Brown
Updated over a week ago
How do members add their own payment source in the app
How members can add credit cards or bank accounts for ach on their own directly via the mobile app.
Written by
DeShawn Brown
Updated over a week ago
How To Accept Partial Payments By Splitting An Invoice
How to split an invoice into two smaller invoices in order to facilitate partial payments or initial deposits from customers
Written by
DeShawn Brown
Updated over a week ago
What is the "Overdue" Membership status?
What does it mean when a team's membership status is showing as "overdue" in the membership tab with their plans
Written by
DeShawn Brown
Updated over a week ago
How To Bill members quarterly, yearly, semi-annually.
How to add plans to members that bill in non monthly intervals such as yearly, quarterly, or semi-annually
Written by
DeShawn Brown
Updated over a week ago
How To Update An Existing Invoice
How can I change, update, or edit an invoice sent to a member
Written by
DeShawn Brown
Updated over a week ago
How can members view and pay invoices and download invoice receipts
How members can view and pay invoices directly in the member mobile app.
Written by
Tanner
Updated over a week ago
How To Add Teams Without Charging Them
How to add members or teams without sending them an invoice or charging them for a membership
Written by
DeShawn Brown
Updated over a week ago
How do I issue a Partial Refund?
This will show you how to issue partial refunds
Written by
Tanner
Updated over a week ago
How to enable or stop Stripe from sending free trial-ending email notifications to your members
This will enable or stop free trial email notifications when a membership is going to start billing.
Written by
Tanner
Updated over a week ago
How can I pause and resume memberships?
This article describes how to pause memberships and how to resume them at a future date
Written by
Tanner
Updated over a week ago
Invoices and their lifecycle
Curious on the different options for invoices and how they are created? Curious about the possible statuses of an invoice?
Written by
Tanner
Updated over a week ago
How do I disable ACH transfers?
This article will show you how to remove ACH bank transfers from hosted invoice pages
Written by
Tanner
Updated over a week ago
Payment Sources in Coworks
Collecting money with Credit Cards, Bank Accounts, and ACH transfers. Why I should use each one and why should I avoid ach transfers?
Written by
Tanner
Updated over a week ago
How do I pass payment processing fees for credit cards or ACH transfers to the member?
This article describes where to find the setting for passing payment processing fees (credit card or ACH) to your members.
Written by
Tanner
Updated over a week ago
Changing default invoice options
This will show you how to change the default due date, accepted payment sources on emailed invoices,
Written by
Tanner
Updated over a week ago
How to Utilize Internal Notes on Invoices
This article describes where to find and how to update notes on invoices.
Written by
Tanner
Updated over a week ago
How do I change the length of time before invoices are considered late?
This article describes how to change the length of time before invoices are considered late.
Written by
Tanner
Updated over a week ago
How do I change the default billing cycle date for my account?
This article describes how to change the default billing cycle date for recurring memberships.
Written by
Tanner
Updated over a week ago
How to configure Stripe's billing settings on your account
Have some of your memberships gone missing? Automatically? There's a chance that Stripe is automatically cancelling your memberships...
Written by
Tanner
Updated over a week ago
How to remove an application from your Stripe account?
This article will show you how to remove an unwanted 3rd party application from your stripe account.
Written by
Tanner
Updated over a week ago
How do I add a one-off charge to a member's next invoice and view it?
This article will explain how to add one-off charges to a member's next recurring invoice and view it.
Written by
Tanner
Updated over a week ago
How do I edit a team's billing plan?
Written by
Tanner
Updated over a week ago
How do I export my finances to excel?
Written by
Tanner
Updated over a week ago
How do I add/update a credit card or bank account payment method to a team?
How to manually add or update the payment source on file for a team/member. This source is used for their recurring membership and invoices
Written by
Tanner
Updated over a week ago
How to change a membership from emailed to auto-draft
How to change a team from paying via emailed invoice to auto-drafting from their payment source automatically
Written by
Tanner
Updated over a week ago
How do I view or download a past invoice?
Written by
Tanner
Updated over a week ago
How do I refund a team's bill?
Written by
Tanner
Updated over a week ago
How do I view an upcoming invoice?
Written by
Tanner
Updated over a week ago
How do I add a discount to a team's plan?
Written by
Tanner
Updated this week
How do I set the bill date on a team's plan?
Written by
Tanner
Updated over a week ago
How do I add a billing plan to an existing team?
Written by
Tanner
Updated over a week ago
How do I create a new billing plan?
Written by
Tanner
Updated over a week ago
How do I prorate a team's billing plan or give them a free trial?
Written by
Tanner
Updated over a week ago
How do I add multiple plans to a team?
Written by
Tanner
Updated over a week ago
How do I update my payment information for my Coworks Subscription?
When you need to update your payment information to pay for your Coworks subscription
Written by
Tanner
Updated over a week ago
What Is The Active Memberships Report and How To Estimate Monthly Recurring Revenue (MRR)
How to use the Active Memberships report to calculate estimated Monthly Recurring Revenue and preview my current billing & invoice breakdown
Written by
Tanner
Updated over a week ago
How do I create a one-time invoice or charge?
How to charge or send/email a one-time invoice to members or bill guests (non members) for one off purchases or non recurring invoices.
Written by
DeShawn Brown
Updated over a week ago
How do I manually charge an unpaid invoice?
Written by
Tanner
Updated over a week ago
How do I charge a non-member?
Written by
Tanner
Updated over a week ago
How do I download Invoices and share the hosted Invoice page?
Written by
Tanner
Updated over a week ago
How do I resend an invoice?
Instructions for how to resend or re-download an invoice on the Coworks dashboard
Written by
Tanner
Updated over a week ago
How do I close or delete an invoice?
Written by
Tanner
Updated over a week ago
How do I see who hasn't paid their bill?
Written by
Tanner
Updated over a week ago
How can I see which members are on automatic drafts?
Written by
Tanner
Updated over a week ago
How can I see which members do not have a credit card on file?
Written by
Tanner
Updated over a week ago
How do I customize my invoice logo and colors in Stripe?
Written by
Tanner
Updated over a week ago
How do I turn on email receipts for payments and invoices?
Written by
Tanner
Updated over a week ago
How do I add a billing plan to a new team?
Written by
Tanner
Updated over a week ago